Privacy Policy

Last Updated: June 2024

Know More Tears ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website knowmoretears.org or interact with our services.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

Make a donation through our website
Register for events or programs
Sign up for our newsletter
Contact us through forms or email
Volunteer with our organization

This information may include your name, email address, phone number, mailing address, and payment information for donations.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

Browser type and version
Operating system
IP address
Pages visited and time spent
Referring website

How We Use Your Information

We use the information we collect to:

Process donations and send tax receipts
Register you for events and programs
Send newsletters and updates about our mission (with your consent)
Respond to your inquiries and requests
Improve our website and services
Comply with legal obligations

Donor Privacy

Know More Tears is committed to respecting the privacy of our donors. We will:

Not sell, share, or trade donor names or personal information with any other organization
Not send mailings on behalf of other organizations
Only share information with third parties as necessary to process donations (e.g., payment processors)
Honor requests from donors to remain anonymous

Third-Party Services

We use trusted third-party services to operate our website and process donations:

Givebutter - Donation processing
WPForms - Form submissions and event registrations
Kinsta - Website hosting
Google Analytics - Website analytics (anonymized)

These services have their own privacy policies, and we encourage you to review them.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

Remember your preferences
Understand how you use our website
Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL encryption for all data transmission
Secure payment processing through PCI-compliant providers
Limited access to personal information on a need-to-know basis
Regular security assessments

Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications
Request to remain anonymous as a donor

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.